Drage & Mate International, S.L.. (hereinafter referred to as “D&M”) takes personal privacy very seriously, including that of anyone visiting our website www.dragemate.com (hereinafter referred to as the “Website”), or anyone supplying information through the Website (hereinafter referred to as “you” or the “user” or in plural, the “users”).
With this in mind, D&M is committed to processing your data in accordance with current and applicable data protection legislation. In particular, D&M will meet the principles pursuant to Organic Law 3/2018, of 5 December, on Personal Data Protection and Securing Digital Rights, as well as those under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC and any other implementing regulations in force at a given time.
This Privacy Policy applies exclusively to data collected through communication channels on the Website (including, but not limited to, emails and phone numbers). We therefore urge all users to carefully read this Privacy Policy in order to learn about how any of their data collected through the communication channels on the Website will be processed.
On this basis, D&M offers its Privacy Policy so that the Website’s users may be aware of how their data will be processed:
1. Who is the data controller processing your personal data?
Identity: Drage & Mate International S.L., Company tax ID: B73727950.
Mailing address and telephone number:
Data Protection Officer’s Contact Details: dmresearch@dragemate.com
2. What are the purposes of processing your data?
D&M collects and processes your personal data using emails sent and/or calls received in order to meet and manage any requests, questions, and/or enquiries sent. In short, to serve you as requested.
3. What are the legitimate grounds for processing your data?
The legal basis for the attention and meeting of the requests, questions and / or consultations is the consent given when sending the consultation, although depending on the case, it may also be the existence of a relationship performance of a pre-contract or contract.
4. How long do we store your data?
D&M will process your personal data for as long as needed to meet the purposes set out in this Privacy Policy, and this also includes storing your personal information to comply with the provisions of relevant legislation, especially with regard to limitation periods laid down in law, and for establishing, exercising or defending legal claims.
Our criteria for this is determined by: (a) the purpose of the data collected and meeting said purpose; (b) the reasons why the data is collected: i.e., if consent is provided, you can withdraw it at any time, and (c) mandatory storage periods under contractual and regulatory requirements.
Keep in mind that there are some situations where D&M may store your data for the time required to establish, exercise, or defend legal claims, requirements, responsibilities, and legal, contractual or ethical obligations, and your data will always be properly blocked.
5. To whom may we disclose your data?
Depending on your relationship with us we may disclose your data to: (1) companies belonging to the D&M Group at any given time; (2) other firms and/or professionals we may work with, as long as you have provided your consent for us to do so; (3) competent bodies and/or authorities for cases where a legal requirement and/or obligation exists.
6. Who has access to your personal data?
Depending on the purposes for which your personal data is being collected, any of the following people may access them individually: (a) D&M Group authorised staff or their representatives acting on behalf of the D&M Group, subject to any applicable data protection legislation; (b) Public administrations and other third parties in compliance with applicable legislation.
7. What are your rights when you provide us with your data?
Users may request the following rights:
If you granted your consent for a specific purpose you may withdraw it at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
When exercising their rights, users are to write to D&M, stating their name, last name, and address, or send us an email at: dmresearch@dragemate.com. When there are doubts regarding your identity, you may be asked to provide a photocopy of your DNI or of any other valid identity document. To do so, you may use the Spanish Data Protection Agency’s rights forms available on its official website: https://www.aepd.es/reglamento/derechos/index.html.
Please note that you have the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency (https://sedeagpd.gob.es/sede-electronica-web/vistas/formNuevaReclamacion/reclamacion.jsf), and with other competent public bodies for any complaints regarding your personal data.
8. How do we protect your personal data?
In order to ensure information is secure, D&M uses various technical and organisational measures to guarantee the appropriate level of security in accordance with the applicable regulations. In any case, D&M will implement appropriate technical and organisational measures when designing the data processing system and when actually processing in order to safeguard security and prevent unauthorised processing.
9. Confidentiality
D&M professionals involved in the provision of services to the user are committed to not disclosing or using any information they have accessed. Any information provided by the user will be confidential at all times, and will not be used for any purposes outside of those related to managing the requests and services they ask from D&M, if appropriate.
10. The integrity of our Privacy Policy and amending it
We will only use your personal data as set forth in the Privacy Policy existing at the time your personal data was collected. D&M reserves the right to amend this Privacy Policy at any time. We will post these changes on our Website, so we recommend you check our Privacy Policy every time you visit it. If at any time we decide to use your personal data in a way different from that stated at the time it was collected, we will notify you via email (provided that we have your email address). At that time, you will be given the option to allow that the personal data you provided us before our Privacy Policy was amended be used and disclosed in other manners.
If any of this Privacy Policy’s clauses are determined to be invalid or unenforceable, the remaining terms and conditions will remain in effect, and they shall continue to be valid and enforceable pursuant to currently implemented regulations.
11. Additional information
Last updated: February 2022.